Skip to main content
CartClose Cart

TANK WARRANTY REGISTRATION

WHY REGISTER?

We want you to have a flawless experience with your purchase of a Long Range Automotive tank, but sometimes things we need to make repairs, replacements, etc. This form is our way to keep track of our tanks after they leave the warehouse.

We need to collect this information within thirty days of kit purchase – whether direct sale from LRAM, dealer sale or private transaction/resale. No claims for coverage can be accepted without your registration on file prior to claim.

Also, we sometimes make improvements to our in-service products and there may even be recalls. For these reasons as well, we need this information. Please help us serve and support you.

If you have questions about this registration form or our limited warranty, please email us at service@longrangeamerica.com.

  • See sample below.
  • From your invoice or welded plate on side of tank see sample below.
  • MM slash DD slash YYYY

OVERVIEW

Long Range America fuel tanks are covered by a three-year limited warranty against defects in material and workmanship throughout the U.S. and Canada from the unit purchase date by the original purchaser for the original vehicle the unit was installed in.

This limited warranty will not apply when product failure is caused by conditions beyond the control of Long Range America, such as:

  • Malfunction due to incorrectly ordered product
  • Damage from misuse, negligence, or failure to provide reasonable and necessary maintenance
  • Damage caused by improper installation
  • Damaged caused in shipment or improper handling
  • Damage caused by contaminated fuels or fuel additives
  • Product modification or alteration
  • Products made from pickled and oil material are not covered under warranty for corrosion

Any action against Long Range America for breach of the limited warranty must be commenced within one (1) year after the cause of action has accrued.

Any action against Long Range America for breach of the limited warranty must be commenced in the Superior Court of Ada County, State of Idaho.

For specific information regarding part exceptions, exclusions and limitations, warranty claim procedures, and federal regulatory provisions, please read our full warranty details below.

CERTIFICATE OF LIMITED WARRANTY

  1. THREE YEAR LIMITED WARRANTY

LONG RANGE AMERICA, INC. (“LRAM”) fuel systems and parts are – EXCEPT AS NOTED IN PARAGRAPHS 2, 3, AND 4 BELOW – covered by a three year (unlimited mile) limited warranty against defects in material and workmanship. This limited warranty is in effect in the United States and Canada from the date the unit is purchased by the Original Purchaser (“Original Purchaser” shall mean the person who purchases for his own use).

  1. SPECIFIC PARTS LIMITED WARRANTY

Specific parts purchased from LRAM are warranted against defects in material and workmanship as follows:

  • Sending units are covered by a one-year warranty from the date of purchase by the Original Purchaser for the Original Vehicle.
  • 12-volt transfer pumps are covered by a one-year warranty from the date of purchase by the Original Purchaser for the Original Vehicle (AND ARE NOT TO BE USED FOR AVIATION FUEL).
  • 6 PSI pumps are covered by a one-year warranty from the date of purchase by the Original Purchaser for the Original Vehicle.
  1. EXCLUSIONS AND LIMITATIONS

THE LRAM LIMITED WARRANTY, DESCRIBED IN PARAGRAPHS 1 AND 2 ABOVE, IS SUBJECT TO THE FOLLOWING EXCLUSIONS AND LIMITATIONS:

  • The rights of the Original Purchaser under the LRAM limited warranty are LIMITED to return of the goods and repair or replacement of nonconforming goods.
  • THIS LIMITED WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO: LOSS OF USE OF THE WARRANTED PRODUCT, LOSS OF TIME, INCONVENIENCE, TRANSPORTATION EXPENSES, TOWING, EXPENSES FOR TRAVEL, LODGING, TELEPHONE AND GASOLINE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR LOSS OF REVENUE. NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
  • Warranties will only cover products on which the identification label is affixed; if the label has been removed or defaced, the warranty is no longer valid.
  • LRAM fuel systems are compatible with a maximum 20% concentration of biodiesel fuel manufactured ASTM D7467 specifications. Concentrations above 20% or failing to comply with ASTM D7467 specifications will void warranty.
  • THE LIMITED WARRANTY PROVIDED IN PARAGRAPHS 1 AND 2 ABOVE IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES (EXPRESS, IMPLIED, OR OTHERWISE) INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT IMPLIED WARRANTIES MAY NOT BE EXCLUDED, THE TERM OF ANY IMPLIED WARRANTY SHALL NOT EXCEED THE TERM OF THE APPLICABLE EXPRESS WARRANTY PROVIDED IN PARAGRAPHS 1 AND 2 ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
  • The limited warranty will not apply when product failure is caused by conditions beyond the control of LRAM, such as:
    1. Malfunction due to incorrectly ordered product
    2. Damage from misuse, negligence, or failure to provide reasonable and necessary maintenance
    3. Damage caused by improper installation or not following installation instructions.
    4. Damaged caused in shipment or improper handling
    5. Damage caused by contaminated fuels or fuel additives
    6. Product modification or alteration
  • Products made from pickled and oil material are not covered under warranty for corrosion.
  • The in-line fuel filter provided with the LRAM fuel system is not covered by warranty as it is a standard maintenance item.
  • Any action against LRAM for breach of the warranty must be commenced within one (1) year after the cause of action has accrued.
  • Any action against LRAM for breach of the warranty must be commenced in the Superior Court of Butte County, State of California.
  1. CLAIM PROCEDURES
  • If you have difficulty with your fuel system, consult the dealer where the unit was originally purchased. If purchased directly from LRAM, email service@longrangeamerica.com
  • Your dealer will then contact LRAM and request assistance. LRAM will require model, part and serial numbers, proof of purchase, and date of installation. LRAM reserves the right to examine the claimed defect in the field or upon return of the tank or component to LRAM’s facility with all shipping charges being prepaid. If a part is defective and must be replaced, LRAM will provide a Returned Merchandise Authorization (“RMA”) number, authorization, and instructions for replacement or further handling.
  • No payment will be made for parts purchased or repaired in the field without prior authorization by LRAM. We require photos of the failed part along with photo of the tank tag number as welded to the subject tank.
  • LRAM will pay its established warranty labor rates to service points or service dealers who have service agreements with LRAM.
  • If an item is shipped as a replacement for a defective part, a charge will be made for this part. Credit will be considered upon return of the defective item. ALL RETURNED ITEMS MUST BE IDENTIFIED WITH THE RMA NUMBER AND RETURNED WITHIN 30 DAYS OF OPENING THE CLAIM.
  1. FEDERAL REGULATORY PROVISIONS

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State, and in accordance with specific federal regulations. LRAM does not authorize any person to create for LRAM any other obligation or liability in connection with LRAM fuel systems. If LRAM fails to successfully perform its obligation under this warranty, the Original Purchaser has available the remedies provided by the Magnuson-Moss Warranty Act (P.L. 93-637) and any applicable state law.